It wasn’t an easy decision — yet we had to adjust our pricing model this year. MYMARINI is celebrating its’ 10th anniversary in 2023 and we are grateful that we could keep our prices stable over the past years – despite the growing pressure. Over the past months and weeks though a lot of costs along our value chain increased several times. Due to this, it is necessary for us to adjust our pricing, in order to keep our high quality and social standards.

The payment option „Bank Deposit“ means that we can ship your order as recently as we receive your payment. If you choose both, Bank Deposit and express delivery for your order the options are contradicting. You can send us your transfer form to service@mymarini.com so that we can make sure to guarantee you a fast delivery.

Returns are costly for businesses, both financially and environmentally. Processing them requires additional employee time as well as resources such as fuel and electricity. Unfortunately, we are used to free returns, but at the expense of our planet. MYMARINI stands for sustainable consumption, that's why we charge a fee of €4 for each return.

To return your MYMARINI simply use our portal for returns. You just have to fill in your tracking number, which we sended to you in your order confirmation, and your post code. With the generated return label you can send your return back to us for free. The listed delivery points are only suggestions so you can hand in your return in every acceptance point with the used delivery service. To make it easier for us to allocate your return to your order, please enclose the delivery note to your return. Please make sure returns are made within 14 days, unworn, unwashed and in their original conditions with all tags. Please try them on only with underwear. Please try to also include the original MYMARINI-box, this helps preserving our environment. As soon as you return has arrived and been checked, we will refund your purchase price to your chosen payment option.

When you want to return your MYMARINI from any country besides Germany & Austria our portal can't be used. Please return your MYMARINI to this address:

MYMARINI SHIPPING DEPARTMENT
Im Haelmenwinkel 3
D-78098 Triberg

For returns from non-EU countries, the invoice must be attached to the outside of the parcel and the package must be marked with the word "Return" (handwritten is sufficient). Otherwise import duties may apply. To make it easier for us to allocate your return to your order, please enclose the delivery note to your return.

If you want to exchange your MYMARINI please send us your order back as a return. Each return will cost a return fee of €4. We will refund your purchase price to your chosen payment option and you can place a new order in the color, the style or the size that you want in our online shop. For returns from non-EU countries, the invoice must be attached to the outside of the parcel and the package must be marked with the word "Return" (handwritten is sufficient). Otherwise import duties may apply.

Because the UK do not belong to the EU there may be custom costs.

If you buy from Switzerland or the UK, there will be no german VAT on your invoice. The purchase amount will stay the same. In case your order is stopped by customs the common fees are due: Swiss VAT/GB VAT and customs duties. Unfortunately we are not able to change the customs system. As Switzerland and the UK are not part of the EU, your ordered items are goods that get imported to a non - EU country and the customs is interposed.

You can pay with PayPal, credit card, sofort bank transfer and bank deposit.

As soon as we have your return you will get your purchase amount refunded to the payment method you did choose for your order. If you paid with your credit card, the money will be refunded back to it. It can take a while until the amount will be seen on your billing with most of the credit cards. The amounts are cashed up once a month and are then visible on your account. Most of the times the billing is on the 15th of the month.

Actually every different color way fits different. Especially the lighter colors are a little softer and therefore more stretchy. Dark colors as black or navy are firmer and seem to fit a little bit smaller because of that. If you are torn between two sizes choose the bigger one at dark colors and the smaller one at light colors.

If an item or your size is sold out, it doesn’t mean that it won’t be restocked. You can sign to an E-Mail notification for all items that we will produce further. If this option is not available it does mean that we will no longer produce that item.

We decided to produce our items fully made out of fabric. We do not use underwires, clasps, cups etc. Because of good patterns and the high quality, strong material our MYMARINIS do support very well. You can find all styles with good support by selecting the filter "Good support" in our shop.

To access what size fits you right you can use our size chart, which you can find in every product. If you are torn between two sizes your height is deciding. If you’re over 175cm we recommend you to choose the bigger one. We also recommend you to choose the bigger size with items in darker colors like black or navy, those are fitting a little smaller.
The MYMARINIS have to fit tight like a second skin. The fabric will relax in the water but doesn’t go baggy.

Many MYMARINIS are perfect for water sports. Find all styles, that support you best in the water, by selecting the filter "Good support" in our shop.

Because of our double layered fabric, which makes them wearable on both sides, gives a good support and has a „Mini-Shape-Effect“, they dry a little longer although they are made from a very fast drying material. It takes a while until both layers are fully dried, please make sure it’s not wet anymore before you fold it.

It is very important to us that you enjoy your MYMARINI for a long time and that it stays beautiful for many years! Please wash your MYMARINI in the washing machine only rarely, and no more than 30 degrees. Use environmentally friendly detergent and to avoid microplastic we recommend the Guppy Friend wash bag. If possible, after bathing in salt or chlorine water, rinse it with clear water to preserve the colors and elasticity. Special feature for MYMARINIs with white fabric: To keep the white fabric bright for a long time, please wash your MYMARINI only by hand. With a little shampoo, residues of sunscreen, salt and chlorine can be easily removed. Check out our HOW TO CARE page for the best way to care for your MYMARINI and RETREAT WEAR.

You can find our products in many stores all over Europe. Take a look at the Store Locator which Store is the closest for you. We are glad if you visit us in our Headquarter store in Hamburg to see the whole collection.

We take great care that all MYMARINIs are fair and sustainable produced. The design, the development, the materials and the production take those values in every step. Click here to learn more about all sustainable issus of your MYMARINI.

You can easily choose RePack as your shipping package during check-out and thus opt for our most sustainable shipping method. For this we charge you a nominal fee of 3,50€. As soon as you have successfully returned the RePack to the cycle, you will receive your reward by mail. You can find more info on how to return your RePack here.

If something doesn't fit or you need to return an item, you can of course also use RePack. Simply pack your return as usual and adjust the size of the RePack with the Velcro. Please seal the RePack additionally with an adhesive tape (preferably paper tape).

To get your return label please use our return portal. Each return will cost a return fee of €4.

Once you have successfully returned your RePack, you will receive an email with your personal coupon code at the address provided. If you received a RePack for the first time, please make sure to follow the instructions on the enclosed guide. Find more info on how to get your RePack safely on its way home here.

Of course you will receive your reward even if you don't like a style and send something back to us. The RePack will then be prepared for the next order at our shipping department and you will receive a 10€ voucher for your next purchase.

Each RePack has an unique ID number that is assigned to the order. When you return the RePack, it has to be registered and linked again. So it may take a few days before you receive your voucher code. If you still haven't received an email after two weeks, please contact our service.

The MYMARINI Take Back pilot project is an initiative that enables you to return your old MYMARINI swimsuits when they are no longer needed. You may request a shipping label through the online form, which will be received via email a few days later. Alternatively, you may also drop off your MYMARINIs directly at the Hamburg flagship store. As a token of our appreciation, upon receiving the returned items, you shall be granted a € 30 voucher to be used towards your next purchase.

We are launching a Take Back pilot project in order to take responsibility for the products we manufacture and sell. Our aim is to ensure that our products are not simply discarded and sent to landfills, but rather are reused or recycled in the most sustainable way possible.

Every year, 1.3 million tons of clothing end up in landfills in Germany alone. By sorting and providing accurate information on the material composition, we can enable better reuse of these products. Additionally, we are investing in future innovations and collecting for the day when fiber-to-fiber recycling of current mixed materials will be possible under environmentally and economically viable conditions.

For hygienic reasons, please ensure that all clothing items are washed and dried prior to sending them in.

Each customer is allowed to make one submission per year. However, there is no limit to the number of items that can be returned per submission, and the € 30 voucher value remains the same regardless of the number of MYMARINIs returned.

All MYMARINIs from previous collections, including swimwear, retreat wear, loungewear, and beach house, can be submitted. However, please note that we only accept MYMARINI products and not garments from other manufacturers.

Please also note that this is not a product claim and therefore no refunds will be issued.

During the pilot phase, we can only accept MYMARINIs from Germany.

The MYMARINI Take Back pilot project is not a return of products in the sense of a claim. Therefore, it is not possible to receive a refund for the items that are sent in. Instead, we accept worn or sorted MYMARINIs from our customers to take responsibility for our products and evaluate the best possible reuse or recycling options.

As a thank you for participating in the pilot project, we cover the shipping costs and reward your efforts with a € 30 MYMARINI voucher that can be redeemed on your next purchase.

To participate in the MYMARINI Take back pilot project, you should first consider which MYMARINIs you haven't worn for a while and are willing to send back. Next, you can register your shipment online via the form. After a few days, you will receive your shipping label via email, as well as your € 30 MYMARINI voucher. It's important to ensure that your MYMARINIs have been washed before shipping, as our shipping and store team will be receiving and sorting the clothing items. Please note the conditions for participation.

It is not possible to submit or contribute garments from other manufacturers within the framework of the MYMARINI Take back pilot project. Presently, we can only accept our own merchandise. This is attributed to a variety of reasons. Firstly, with our own products, we can track the precise composition and usage of chemicals, which is essential for optimal recycling. Secondly, our personnel and storage capabilities are restricted, as we are a small enterprise.

We would like to keep you informed about the progress of our Take Back pilot project. There are various ways to follow us: through our social channels, newsletter, and journal, we will keep you updated on submissions and action plans. After one year, we will conduct a major evaluation update and create a roadmap for the post-pilot phase.

Unfortunately, we do not currently offer the Take Back pilot project through our retailers. We will consider the possibility of expanding the pilot project once the pilot phase is complete and we have gathered sufficient experience.