Raise a concern or grievance

We want to address the impacts of our work responsibly. If you have a concern or grievance related to MYMARINI, our conduct, or our value chain, you can submit it safely here – anonymously if you prefer.

We handle reports fairly, respectfully, and as confidentially as possible. No one may be disadvantaged for raising or supporting a grievance in good faith.

For ordinary questions about orders, shipping, or returns, Customer Care is usually the fastest route. If your concern may involve a wider impact or recurring issue, please use this grievance form.

Submit a grievance: grievance form
By email: grievance@mymarini.com
Procedure and timelines: Grievance Procedure