Shipping and returns

SHIPPING

All MYMARINIs are shipped in the original MYMARINI-box. Usually the postman can deliver the package to your address or to a neighbor if you're not at home. Sometimes though it is sent to a postoffice nearby, while you get notified via letter in your mailbox.

SHIPPING DAYS ARE:
You can place your order any time 24/7. All orders will be send as soon as possible and our usual shipping days are Tuesday  to Friday.

THE COST OF SHIPPINGS ARE:

Germany: 7 euro standard shipping - DPD (2-3 working days), or 13 euro express - UPS (1-2 working days)
Europe: 9 euro standard shipping - DHL, or 33 euro express - UPS
Switzerland: 9 euro standard shipping - DHL, or 39 euro express - UPS
North America (USA & Canada): 33 euro express - UPS (sorry, no standard shipping)
Rest of the world: 12 euro standard shipping - DHL, or 55 euro express - UPS

The shipping cost will be added to the selection in your cart.

SHIPMENTS TO COUNTRIES OUTSIDE THE EU:
For shipments to countries outside of the EU, customs and additional fees need to be paid. Please address your responsible Institution for further information.

 

EXCHANGES (OTHER SIZE / COLOR / STYLE)
Please notice that we can´t offer refunds and replacements for all styes from the SALE items and if pieces are worn, washed or dirty. Please try them on only with underwear.

We want to make you 100% happy with your purchase, so in case you would like to  exchange your item for a different style / colour/ size use the shipping free code, which comes with your first delivery and order your new MYMARINI in our onlineshop. As soon as we receive your return, we will refund your money. Please make sure returns are made within 14 days, unworn, unwashed and in their original conditions with all tags.

 

The sole address for returns is:

MYMARINI SHIPPING DEPARTMENT
Hauptstrasse 44
78098 Triberg

GERMANY

 

RETURNS
Please notice that we can´t offer refunds and replacements for all styes from the SALE items and if pieces are worn, washed or dirty. Please try them on only with underwear.

MYMARINIs can only be returned if the are unworn, unwashed and in their original condition with all tags within 14 days. Please try to also include the original MYMARINI-box, this helps preserving our environment. To return your MYMARINI, please fill in the return form which you'll find in the MYMARINI-box. This way we can coordinate your return most effectively and quick.

The sole address for returns is:

MYMARINI SHIPPING DEPARTMENT
Hauptstrasse 44
78098 Triberg

GERMANY

Please make sure your return package is trackable. Without a tracking number we cannot guarantee a safe arrival of your return.