Call
+49 (0)40 21998887
Contact
service@mymarini.com
Store info

Monday to Friday 09.00h - 16.00h

Directions

Eppendorfer Weg 86, 20259 Hamburg/Germany

Eppendorfer Weg 86, 20259 Hamburg/Germany

Monday to Friday 09.00h - 16.00h

RETURNS & EXCHANGES

FROM GERMANY & AUSTRIA

If you like to order a different size, color or style, please feel free to just place a new order in our online shop.

Returns are super simple and free! Simply use our returns portal at mymarini.com/returns. All you need to do is enter your tracking number (which you received in your shipping confirmation email) and your postcode.
This will generate a return label that you can use to send your return to us free of charge. The drop-off points indicated are only suggestions; you can drop off the return at any acceptance point of the respective parcel service.

To make it easier for us to allocate your return to your order, please enclose the delivery note to your return.

If you can't use the return portal for any reason please contact our customer service: service@mymarini.com

As soon as we receive your return, we will refund your purchase costs. Please make sure returns are made within 14 days, unworn, unwashed and in their original conditions with all tags. Please try them on only with underwear. Please try to also include the original MYMARINI-box, this helps preserving our environment.  

ALL OTHER COUNTRIES

If you like to order a different size, color or style, please feel free to just place a new order in our online shop.

To return your MYMARINI please send it back with a tracking number at your costs to the following address:

MYMARINI SHIPPING DEPARTMENT
Im Haelmenwinkel 3
78098 Triberg
GERMANY

To coordinate your return please fill in the form which you'll find in your MYMARINI-box. If you cannot find a return form in your order, please enclose the delivery note to your return. As soon as we receive your return, we will refund your purchase costs.

For returns from non-EU countries, the invoice must be attached to the outside of the parcel and the package must be marked with the word "Return" (handwritten is sufficient). Otherwise import duties may apply.

MYMARINIs can only be returned if they are unworn, unwashed and in their original condition with all tags within 14 days. Please try to also include the original MYMARINI-box, this helps preserving our environment.